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Account Security

Keeping your accounts and identify protected is a priority at your credit union, including your accounts, Online Banking and the easy access services you use.

Online Banking Security

Your access codes for Online Banking are stored in an encrypted database that even we can’t decode. Additional enhanced authentication protects your online data and helps guard against phishing scams and identity theft by recognizing your computer and your usage patterns. If a questionable logon attempt is detected, the system will require additional identity verification before it will allow access to your Online Banking account.

The system also displays a secret image and phrase combination that you choose. Your image and phrase are displayed each time you logon to verify you are the person accessing your online banking or bill payment account. If you do not see your image and phrase when you try to login, never enter your Security Code. Additional security measures include: Secure Sockets Layer (SSL) protocol to ensure that your connection and any information transmitted are protected; 128-bit encryption; and an automatic time out that occurs if you are inactive in the secure area of the site for more than 10 minutes. You can feel confident your online transactions are safe and secure.

TranBlocker Security

Due to the increase in international ATM/Debit card fraud, your credit union has added TranBlocker security, a powerful real-time fraud deterrent tool. TranBlocker protects your accounts by automatically blocking all international activity on your account.

If you plan to travel outside the continental United States and would like to have TranBlocker removed from your account, stop by the credit union and complete the removal form. You can reinstate it on your return.

Have a question? Contact Us.